HoYoverse puts a lot of power in players' hands regarding their accounts. EN: CN: TH: VN: ID: HoYoverse account issue: Your Account.The "Support" button in the Ai-phone from the bridge screen.The following channels are available for assistance with Honkai Impact 3rd/3 You can find more solutions to common network issues here: Contact Info If possible, players can try changing between different network carriers or try waiting and then entering the game a little later. Restarting your router can also resolve this issue. If you are using mobile data, try switching to a WiFi network and vice versa. If you encounter issues, we recommend trying different networks. Solution: This may be caused by fluctuations in your network environment, we advise captains to play the game in a good network environment. Issue: The game keeps notifying that my network is unstable and I am unable to play. You can find system requirements in the following places: Generally, if you are allowed to install the game from the Google Play store/Apple App store then your device meets the requirements. The device's specs are too low, please check whether your device meets the minimum device requirements.There is not enough storage space on your device, please ensure that there is 10GB of free space to install the game.The installer package may have been damaged during the downloading, please try redownloading and installing the package again.Issue: After downloading the game, how come I am still unable to install/run Honkai Impact 3rd/3? This Fandom page is only loosely affiliated with HoYoverse, so here's some handy troubleshooting tips and contact info for HoYoverse.
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